FAQs

 

HOW DO I BOOK AN APPOINTMENT?

All appointments are booked online by selecting “Book”. You will be redirected to the Acuity Scheduling booking site. A debit or credit card is required to book an appointment.
 

CAN I CANCEL MY APPOINTMENT?

Yes. You will not be charged if you cancel at least 24 hours before your appointment starts. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no shows.

 

CAN I BRING A GUEST?

No. Styles By MadameBleu is located in a salon suite and space is limited. Any guest will be required to wait in the waiting area.

DO YOU HAVE VIRGIN HAIR FOR SALE?

Yes. Madame Bleu’s exclusive line of hair extensions, under Oui Madame Beauty Co, LLC, are available for purchase online and can be delivered or selected for pickup. Select “Shop Hair” to shop.

 

HOW LONG DOES IT TAKE TO RECEIVE MY HAIR ORDER?

Please allow 1-2 business days for processing. Please allow 2-3 business days for pickup orders and 5-7 business days for delivery. Most orders are ready for pickup or shipped out within 2 business days. Depends on on-hand inventory.

 

WHAT IS THE POLICY FOR RETURNING HAIR EXTENSIONS?

All sales are FINAL. In some cases an order may be refunded if it has not been processed yet. Once Madame Bleu processes the payment on behalf of Oui Madame Beauty Co, LLC, no refunds can be issued.

 

HOW MANY BUNDLES ARE NEEDED FOR SEWIN SERVICES?

The amount of bundles depends on the desired density and the length of the bundles. 2-3 bundles for hair extensions 18 inches or shorter. At least 3 bundles for 20 inches or longer. At least 4 bundles for 26 inch or longer for a full look.